Ordering: Placing an order with Critterbug & Cricket is easy.  Simply e-mail me at critterbugandcricket@hotmail.com and tell me what you would like.  I will respond with confirmation that I received the email and ask you a few other questions that might help make the gift just perfect.  All orders are made specifically for you so feel free to ask for certain colors or fabrics and I will try to accommodate.

Payment Methods: For the time being, personal checks, money orders or cash are the acceptable methods of payment but hopefully in the future I will be able to set up a pay-pal account and you can use your credit or debit card.

Shipping Method: All items will be placed in the mail 5 to 7 days from time of order and sent standard mail via US Postal Service. Please allow 2 weeks to receive. If you need your order sooner, let me know and I can send it priority for an additional cost. Memphis area residents can pick up orders to avoid shipping costs.  Update:  Praise!  There have been a lot of orders to Critterbug & Cricket.  I still strive to get your goodies to you in a timely manner but depending on how many orders are outstanding, it may take more than 5 to 7 days to send.  Please let me know when you place your order if you need it for a specific event (ie baby shower) and I'll make sure it gets to you in time.

Shipping Costs:
Up to $15 - Add $3.00 for Shipping
$15.01-$50 - Add $5.00 for Shipping
$50.01 and Up - Add $8.00 for Shipping

Return Policy: I stand by my work and hope you will be happy with what you receive. If you are not pleased with the workmanship of your order, contact me within a week of receipt and you may return your item for a refund. If there are errors in name spelling or initials on monograms due to inaccurate information provided, I cannot be held responsible.